Frequently Asked Questions

How do I access Read & Write GOLD?

Read & Write GOLD (RWG) is a free software that can be downloaded on any computer. The RWG toolbar includes reading, writing, research, studying, and many more tools to help you succeed.  Continue reading...

Posted August 2, 2017


When will I know when my readings are ready to be downloaded?

ICON has a notification system that students can modify in order to receive notifications about course activity, such as when files are uploaded to ICON for Media Services. Readings will be ready for download as soon as they are placed on ICON.  Use this link to modify ICON notification settings: https://community.canvaslms.com/docs/DOC-10624-4212710344 Continue reading...

Posted August 2, 2017


Where do I go to get my reformatted readings?

All students who request E-Text for required readings will be enrolled in an ICON course under the Ongoing semester titled by the student's name. Each student has their own personal class section within this course and no one else will see your name or files associated with your ICON course.  Continue reading...

Posted August 2, 2017


Where can I find the request form for Media Services?

The Media Services Request form is: https://uiowa.qualtrics.com/jfe/form/SV_eloVK5KTBfh9wxL Continue reading...

Posted August 2, 2017


What counts as proof of payment for my books?

A receipt or an online order confirmation counts as proof of possession. This file should be sent as an email to sds-media@uiowa.edu before the required reading can be released on ICON for use by the student.  Continue reading...

Posted August 2, 2017


Is there technology available to assist deaf and hard of hearing students?

A captionist known as a CART (Communication Access Realtime Translation) provider can be utilized in the classroom on-site or remotely to provide realtime speech-to-text services. The captionist will bring their own stenograph machine and laptop. The student will have a laptop/tablet in front of them which will display the texts... Continue reading...

Posted August 1, 2017


I want to take an ASL course. Can you assist?

The university has several American Sign Language classes available. A few seats are held and distributed on a special permission basis. Please visit the American Sign Language Program website and contact asl-program@uiowa.edu for more information. The Deaf/HOH Services Coordinator can send the ASL program a confirmation that the student qualifies; however, the ASL program... Continue reading...

Posted July 15, 2017


I need a sign language interpreter for an academic advising or financial aid meeting. Where can I ge

Each department or interdepartmental unit on campus is required by the ADA to provide their own sign language interpreter for students who request it. The interpreting fees will come out of the department's budget. As a courtesy, the Deaf/HOH Services Coordinator at SDS may be contacted for referrals at sds-deafhoh@uiowa.edu. Continue reading...

Posted July 15, 2017


Does SDS have amplification or FM systems available for deaf/hard of hearing students?

Yes, the FM systems can be loaned out free of charge by registered students at SDS on a semester-by-semester basis. Students may submit their request to sds-deafhoh@uiowa.edu. Continue reading...

Posted July 15, 2017


I need a sign language interpreter or speech-to-text service for my courses. What do I do?

First you must register with Student Disability Services. Upon approval for accommodations, submit your request for specific services each semester to sds-deafhoh@uiowa.edu. Continue reading...

Posted July 15, 2017


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